Privacy Policy

Introduction

At ImparLabs, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

We comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

What Data We Collect

1. Contact Form Data

When you submit our contact form, we collect:

• Your name
• Your email address
• Project type/interest
• Your message

2. Analytics Data (Privacy-First)

We use Umami Analytics, a privacy-first analytics tool that does NOT use cookies. We collect anonymized data including:

• Pages visited
• Referrer source
• Device type (desktop/mobile/tablet)
• Approximate location (country-level only)

Note: Umami does not track individual users, does not use cookies, and honors Do Not Track (DNT) browser settings.

How We Use Your Data

• To respond to your inquiries and project requests
• To improve our website and services
• To understand how visitors use our website (via anonymized analytics)
• To comply with legal obligations

Data Storage and Security

Your data is stored securely on European infrastructure:

• Contact form submissions: Stored in PostgreSQL database hosted on our self-hosted Coolify instance (EU-based server)
• Analytics data: Stored by Umami Analytics on EU servers

We retain contact form data for 2 years or until you request deletion, whichever comes first. Analytics data is retained indefinitely in anonymized form.

Data Sharing

We do NOT sell, rent, or share your personal data with third parties for marketing purposes.

We may disclose your data only if required by law or to protect our legal rights.

Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access - Request a copy of your personal data
• Right to Rectification - Request correction of inaccurate data
• Right to Erasure - Request deletion of your data ('right to be forgotten')
• Right to Restriction - Request limitation of data processing
• Right to Data Portability - Receive your data in a structured, machine-readable format
• Right to Object - Object to processing of your data

To exercise any of these rights, contact us at: contact@imparlabs.com

Cookies

We do NOT use tracking cookies. Our website only uses essential technical cookies required for basic functionality (e.g., language preference, theme).

Our analytics tool (Umami) is cookieless and privacy-first by design.

Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, contact us at:

Email: contact@imparlabs.com